Inefficiencies and safety implications of delivering hot drinks to staff working in the open plan office area of Wren Kitchen’s brand-new state of the art manufacturing facility in Hull lead the company to contact Quality Hospital Solutions. Having seen the double boiler Beverage Trolley design and realising their opportunity to incorporate their branding on the side panels, the company purchased 5 bespoke trolleys.
“I found QHS to be very helpful and supportive of us at Wren to get our hospitality going. The trolleys are very well built and very easy to push around. The After Sales service is great, so we will be buying more this year.”
Area Catering Manager
When BET365 opened its new headquarters in Stoke, the company wanted to overcome the inefficiencies in supplying 1000 staff with a quality hot beverage. Static machines were logistically inefficient, as they wanted to serve beverages to their staff at their desk but needed to ensure consistency in temperature and choice. There was no existing beverage trolley available globally with sufficient water capacity and as only single operator trolleys they were too slow for the company’s needs.
Quality Hospital Solutions work with the project team to look cycle time calculations, cooling rates and process studies implementation studies which lead to the design of a bespoke double boiler, double operator trolley.
Bet365 bought 11 customised Beverage Trolleys allowing catering staff to work from each side of the trolley, speeding up the time it took them to deliver a hot cuppa to their call centre staff.
Recognising the importance of good hydration and how providing patients with hot beverages served at their bedside just to their needs, Quality Hospital Solutions was tasked by City Hospitals Sunderland to come up with an innovative idea of how this could be achieved.
The Beverage Trolley was designed, tested, refined and tested again and again by NHS staff until it perfectly fitted their needs. Today the hospital has 36 Beverage Trolleys in operation, delivering the perfect cuppa to their patients’ bedside.
We have introduced the Beverage trolley into our units and it has totally transformed the tea round task. It is so easy to use and look very professional. Company great to work with, listen and design bespoke for your area. Totally recommend.
Urgent Care Group - A&E/AMU/short Stay /Radiology
Quality Hospital Solutions (QHS) is a business specialising in the provision of innovative products and improvements to the NHS and wider care industry. The business is a joint venture between a highly innovative Award-winning SME, City Hospitals Sunderland NHS Foundation Trust and a world leading design and manufacure company. Such a partnership is beneficial as it provides an ideal platform to capture new ideas which ultimatley improve patient care yet also drive efficiencies and save money.
QHS innovation may be driven by a specific need, or a bright idea from a colleague within a humber of NHS Trusts or wider networks. QHS operates as funnel for innovation, both collating ideas from professionals within the NHS to solve challenges and improve patient care and also creating innovation directly to produce prototypes for improved and novel/unique products. having unprecedented support for the NHS needs and issues is a valuable in the development of such products. We can assist with problem solving, and product development for the wider NHS network. Please contact us.